You may return all new, unopened items within 30 days of delivery for a full refund unless customized. Customized items are not returnable including anything engraved or special ordered. The buyer is responsible for shipping cost unless the return is a result of our error (you received an incorrect or defective item, etc.). We will email you a prepaid shipping label if the mistake was ours. Your order and return authorization numbers (RA#) are the same.
We will process your refund within 48hr to 72hr once the item has been received. Most banks take an addition 5 to 10 business days to complete our refund request.
If you need to return an item, please Contact Us with your order number and details about the product and we will respond quickly with instructions. Used items are not returnable.